Software updates
Security patches
Bug fixes
Monthly performance checks
Backup monitoring
Email support
Up to 10 support hours
Everything in Basic
Priority technical support
Up to 20 support hours
Performance optimization
Database maintenance
Server monitoring
Feature enhancements
Security monitoring
Everything in Professional
Up to 35 support hours
Emergency issue resolution
Advanced infrastructure management
Continuous monitoring
Scalability planning
Dedicated technical consultation
Disaster recovery assistance